Saturday, 23 July 2011

Twinstan's interesting links roundup on Diigo (weekly)

  • Good overview of status quo on direction for telecommunications companies under pressure on all sides.

  • A promising no nonsense start to this article ended in disappointment, but still the discussion around business capabilities and how best to segment them in the context of strategic planning is an interesting one. I remain convinced that the best way to frame these capabilities is through the customers' eyes (ie. via customer experience scenarios or journeys), even at the cost of some clarity in what the capability actually requires (in the case of inward facing needs); I have sadly yet to see much of this in TOGAF case studies or application.

  • Wow, google+ is spreading like crazy. I don't dare speculate where this one is going, but if you are in the online business, you better start playing with this one!

Posted from Diigo. The rest of my favorite links are here.

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