Monday 8 December 2008

Agile & user centric design

I haven't written for a little while; life coming up to Christmas is "hectic" (and a bunch of other things not suitable for print on this blog). This weekend, I had been fully expecting to write a short introduction, describing how my string of bad luck over flights was over - I had a fantastic flight on Friday night, landing 30 minutes ahead of schedule. Unfortunately, I am now sitting at Heathrow Terminal 5 watching the delay on my flight back to Duesseldorf go from 10 minutes, to 20, to 60, to 90 minutes as they replace the tyre before we take off. Ah well.

As always it has given me a chance to a) spend more money than I wanted to on cheap DVDs and b) do a little reading on combining agile project management and user centric design. This is a topic close to my heart and something that is akin to squaring the circle. The basic difficulty is clear, user centric design approaches tend to try to map out a complete detailed vision of the user experience for an application or website in order to ensure a consistent and deliberate flow through the entire site, whereas agile approaches focus on evolutionary development of systems, building up the complexity of the solution over time.

There is no reason that these two approaches should not co-exist however. As always it is simply a question of measure; agile doesn't say no upfront design, just enough; user centric design doesn't say don't experiment over time, just understand the overarching customer needs you are trying to fulfill.

I am very pleased to see that there is a nascent discussion finally emerging out there on this topic. The following links provide some food for thought, with plenty of practical steps to making the two approaches work together (as well as giving so more detail on where the difficulties between the approaches arise in the first place):

Really, it all comes down to understanding what the user wants and needs and what the client wants and needs. Agile provides the framework to do this, as long as you can work with your client and users closely to build a strong vision of the purpose of the system up front and then continue to work with both parties throughout the development process to get quick feedback integrated into the system. But the first methodology that really anchors the user-centric design more firmly into an agile setting, will really win my vote.

Sunday 23 November 2008

"Working through screens" workbook

Well, for once I have to admit that I had a nearly perfect flight experience this morning; the flight was on time, the airport was empty, the seat was great, the bags were waiting for me once I got through passport control. The only thing that made it slightly less than absolutely perfect was landing in a cold and snowy Duesseldorf having been in South Africa for two weeks ;-).

Whilst trying to warm up in a freezing cold flat, I stumbled across an interesting online book this morning that provides insights into the design process for creating applications for knowledge work. From Flashbulb Interaction, it aims to support the product development team in the early concept phase ("100 Ideas for Envisioning Powerful, Engaging, and Productive User Experiences in Knowledge Work"), but from my perspective it offers a more complete view for application design than that.

What I really like about the book is that it is built around three concrete "knowledge domains" (building for architects, clinical research and financial trading). Although I guess this is more a product of the experience of Flashbulb as an organisation than a conscious decision of these industries as good examples. The domains make the concepts much more concrete. That said, by far the best element of this beautifully presented framework are the "Application envisioning questions" for each of the ideas.

It is available for download as a PDF, or as an online reference.

Saturday 8 November 2008

Business model design & another disrupted flight

Predictably enough, I had another problem with flights today (see previous posts for the saga of my experiences on a weekly basis on flights between Germany and the UK). Today's installment was the diversion of my flight from Duesseldorf to London Heathrow to Amsterdam. In fairness this was due to a medical emergency and I was really impressed with the way the staff on board handled it, but nevertheless I do begin to feel ever so slightly unlucky with my air travel!

I am now at Heathrow slowly getting into holiday mode and was just checking through the latest feeds on netvibes when Osterwalder's busines-model-design blog jumped out at me again. I already wrote a little bit about this blog a while back (see here) and I have been really impressed with the clarity of his approach of using a simple framework to inspire business model innovation. His latest blog entry is on google book search (which is in general a really cool and interesting thing!) - he does a really good job of simplifying down the motivation to this new product and what it could mean in a highly competitive industry. Take a look here.

My flight out has just been called, so wish me luck.

Sunday 2 November 2008

Killer innovations blog

Another weekend, another wedding. This time near Cambridge in a beautiful castle / private school a la Hogwarts. And guess what, the flight to and from the UK was delayed (as I have already warned here and here, this is definitely going to be an underlying theme of many of my blog entries!).

And once again, this gave me an opportunity to catch up on a view podcasts. I really enjoyed a recording of a livecast given by Phil McKinney (www.killerinnovations.com) about the creative economy. His message was simple; creativity is not innate, it is a skill and can be learnt. He provided a couple of ideas on how to do this in the presentation, but on his website he provides loads more.

I rather liked his "FIRE" approach to innovation (Focus innovation search, Ideation, Rank ideas, Execute), having failed frequently to get the most out of "creative" sessions with both colleagues and clients. In particular, the "Ideation" step (basically asking sufficiently difficult questions to force a more challenging discourse) got me thinking. It is so easy for "innovation" to become "trial and error" or "change for change's sake".

Phil McKinney has been doing Killer Innovations for quite some time now (though I have only really followed it for the last year or so, since a colleague recommended it to me). What I like about the cast is McKinney's enthusiasm and his passionate belief in what he is saying; I don't always agree with everything he says, but it is consistently thought-provoking! Give him a try!

Monday 27 October 2008

Tom Peters & blogs

The other day, I finally got around to cleaning out my "filing cabinet" (others might refer to it as a cardboard box, but I prefer to think of it as a filing cabinet) and came across an essay assignment I wrote in my final undergraduate year at university.

The lecturer was fantastic and the material interesting - Organisational Change & Design with Ian Colville. In retrospect, it was in fact, one of just three courses that were of any lasting value from my final undergraduate year, but that is something for another post.

The essay task was to write an imaginary obituary for the Economist on Tom Peters (management guru and co-author of In Search Of Excellence - and a good deal more since). The trick was that we had to be innovative. My innovation was to write the obituary as a first draft by the writer that had subsequently been edited (lots of redpen) by a feature editor with a quite different opinion of Peters.

This rediscovery resulted in two things; firstly I was reminded why I didn't go into journalism (so apologies for this blog once again!) and secondly I got interested in Tom Peters again.

If I am quite honest, I don't think he ever really matched In Search of Excellence with any of his consequent books (and if you are really interested in some of the underlying thinking, you are in fact better of going for the more substantial writings of Weick - see also my books list at Amazon), but he remains a fantastic speaker and has - unsurprisingly - become a prolific blogger.

His own blog, http://www.tompeters.com/, is average, but he has a whole range of interesting links to further resources and other bloggers, and it is this resource that I would recommend; he knows everyone it seems and I spent ages browsing blogs that he links to.

His presentations are almost certainly the nastiest, most unclear powerpoints I have ever seen, but if you can get beyond the colours and to a certain extent the hubris, there are some interesting points on the need to constantly challenge oneself and the organisation.

One of his most recent posting caught my eye - Peters participated in a podium discussion with Seth Godin (I have a posting on him planned already) sponsored by American Express. It can still be viewed online here. He has some good things to say about the world at large (politics, entrepreneurship, the internet), but I was particularly taken by the pair's discussion of blogs, according to Peters the single most important and transformational tool he has used in his own professional life in the last 15 years. That said, I must confess that I am not 100% convinced just yet. Indeed, Seth Godin's view of the blog seemed more plausible to me - it doesn't matter if people are not reading the blog, it is the act of putting your thoughts down in writing that provides the value.

I hope he is right, looking at my reader statistics ;-).

Monday 20 October 2008

Manager-Tools podcast - part 2

What perfect timing! Having posted an entry about manager-tools yesterday, I downloaded the latest episode this morning and found that the entire podcast was based around the "Effective Executive" (which I covered a few weeks ago - see here) and in particular, the fundamentals of effective decision making. Basically, they central premise of the podcast is a statement made by Drucker:

"No decision has been made unless carrying it out in specific steps has become someone’s work assignment and responsibility. Until then there are only good intentions."

They then map this statement to the effective meeting protocol and especially to the need to action decisions directly in meetings if you really want them to happen; utterly trivial, known by everybody and ignored 95% of the time.

Brilliant.

Sunday 19 October 2008

Manager-Tools podcast

Following on from last week's post on @Google videocasts at YouTube as a source of training materials (with a bit of inspiration thrown in for free), here is another installment on free online progessional learning resources; www.manager-tools.com.

Manager tools is a weekly podcast, accompanied with handouts and additional resources to practice.

Now, in the same way that I don't like the title "The effective executive" (see post), I don't like the name "manager-tools". Many of the podcasts provided at this site (and there are several hundred!) are of value to anybody working in a professional environment and the name detracts from this and puts many people off.

What I like about manager-tools is that it is conversational in tone (the two co-presenters are always very well prepared, but do the podcasts in a 1-2-1 informal kind of manner) and this makes it easy to take in.

And what I really like about manager-tools is that they focus on providing actionable behaviour-driven advice. They try to answer the how as well as the what (and to a lesser extent the why) of being effective.

Over the last year or so the number of really interesting podcasts from manager-tools has significantly decreased, but this does not detract from the core casts that they produced. In particular I would recommend the following sets (easily found at www.manager-tools.com):
  • The original series on "The effective meeting protocol (EMP)" - nothing you haven't heard before, but nicely packaged and let's face it, practically every meeting we attend is ineffective in some way (and I say that in the knowledge that I am as poor as the next person on this front).
  • The introductory set on "The management trinity" - their basic framework (1-2-1s, feedback, coaching and delegation), this resonates with me and fits in very well with my own organisation's approach to performance management.
  • The DISC series - five podcasts focusing on the use of behavioural stereotyping to improve personal communications.
The website itself is a disappointment, so don't let that put you off the actual podcasts! And one final note of caution; manager-tools is in the best tradition of US professionalism and the presenters have a background with the US-military. Don't let their style prevent you from hearing the interesting messages they have!

Monday 13 October 2008

Google learning on YouTube

I promised a couple of weeks ago that I would write a little bit about alternative sources of interesting online professional training (as opposed to academic training - see previous post here). This entry is a first step in that direction; Google on YouTube is an incredible source of interesting material from the (almost) undisputed masters.

Despite some misgivings about Google as an organisation and their constant march to world domination, there is no avoiding the fact that they are obviously doing quite a lot of things right. The host of presentational material.. or should I say propaganda.. that they provide at YouTube gives a real insight into some of these things:
  • Google Code Talks: OK, I can't really judge the details of many of these talks, technophobe that I am, but they have some good stuff on OpenSocial, the mobile platform Android and integrating google applications into your own sites.
  • Google techtalks: This is another developer-centric forum, but also has a bunch of presentations and workshops from within google's development organisation; how do they use agile processes? how do they get the user involved in development? what is their take on the python object model? These are sessions by google employees for google employees and are on the whole thoroughly informative.
  • Life@Google: For those interested in google as an organisation (and I personally am!), this channel provides a range of perspectives on how the company ticks - much of it is banal, much of it is vlog-madness, but sift through it and you see an organisation that has much to be proud of!
Google being Google, I could continue the list almost indefinitely, but I will add just one more for now:
  • Talks@Google: It doesn't matter who they are, they all want to talk at Google; Barack Obama (Candidates@Google), Salmen Rushdie, Noam Chomsky, Jeffrey Sachs (Authors@Google) or Wynton Marsalis (Musicians@Google)
Enjoy.

Tuesday 7 October 2008

The need for information architecture

Coming from a "nuts and bolts" kind of systems analysis background, I have to work hard at taking a more user experience driven view at development projects. Though I have worked on this front for several years now I am consequently constantly looking for structured approaches to user experience design and the varied facets (or "planes" as Garret refers to them in his seminal primer on user experience disciplines).

I found an interesting set of presentations recently on slideshare from the euroia2008 (the European Information Architecture summit). Predictably enough, these presentations focus on information architecture and do not provide anything like an overarching user experience framework, but they do give a few ideas about where things are going in this space and some nice concrete examples of approaches to try out.

Much to my surprise, it turns out it isn't just about a having a sitemap and a navigation structure ;-). Definitely worth a browse! The slides are here

Saturday 4 October 2008

Latest postings from Telco 2.0

"2.0". Just reading the phrase already puts me on edge. There is so much 2.0 rubbish out there. That said, the guys from Telco 2.0 really do seem to have a good grip on what could happen in the telecommunications industry. They just posted another article on their "two-sided" business model thinking - basically the telco-provider as intermediary offering network services.

Although much of it feels a little like wishful thinking, the story they tell is definitely well structured and understandable. Here is the summary version:


Tuesday 30 September 2008

Blyk - advertising driven MVNO or media hybrid?

There was an interesting post on MEX (www.mobileuserexperience.com) today. The author argues that Blyk is in fact more than an interesting mobile virtual network operator (MVNO). He sees it as a true media communications hybrid, because they have succeeded in making the (highly targeted) advertising that makes the service free to most customers a selling feature in itself and not simply a unpleasant side-effect of getting the free service.

I am not really convinced of the semantic difference, though I have to confess that I have not yet experienced Blyk myself (I look forward to them entering the German market next year!), but there is certainly much for other MVNOs and operators in general to be worrying about from the Blyk model ;-).

Sunday 28 September 2008

Visual problem solving on the "back of the napkin"

I am just back from a weekend in London. I left the office really early on Friday (around 12:30) because I had hoped to get to the opening of a friend's new office in Notting Hill in the evening.

Unfortunately, the airlines conspired against me once again (see also my earlier posting on reading a Peter Drucker classic whilst struggling to get to Scotland a couple of weekends ago). I ended up flying to London Heathrow, rather than City from Duesseldorf via Stuttgart.. not the most direct route one can imagine! I arrived at the restaurant around 21:00. I suspect this will also not be the last time that I start a posting this way.

But there is a bright side. As with my trip to Scotland, the delay was not a complete loss as it gave me the opportunity to read another book from my backlog; "The Back of the Napkin - Solving problems and selling ideas with pictures" by Dan Roam. Given all the hype surrounding the book, I had high expectations that were only partially fulfilled.

Don't get me wrong. The book is well constructed and provides lost of thought-provoking examples of using visualisation to identify, frame, explain and sell ideas (much as the subtitle promises) and - even better - it provides a conceptual framework for structuring the analysis and visualisation of problems. However, it did not blow me away with its insight as I had been hoping.

Either way, it is well worth reading. For those not inclined to invest the 2-3 hours, Mr Roam has kindly produced a cheat-sheet for the key ideas and provides it for free on his website. And being the master presenter that he is, there are also a couple of presentations of his ideas on youtube (here is the 5 minute primer and here is an hour long presentation for Authors@Google.

Thursday 25 September 2008

At the risk of getting boring already.. TED is fantastic

Before leaving work earlier, a colleague stopped by my office ("my" and "office" are both exagerations given that I currently work at a pulpit on wheels in whatever office space I can find) and we got chatting about the world and, as I have often done over the last 12 months, I got on to the topic of TED.

It doesn't matter who I show the site to, it is always a delight to see their faces light up when I pick out just one or two presentations - this evening it was the classic presentation on the wii by Johnny Lee and Jonathan Harris' presentation of the website "we feel fine".

This second presentation is my personal favourite, Jonathan Harris' ability to create elegant user interfaces to simplify complex and aggregated data gives us a glimpse of what the internet is going to become and the ways we are able to interact with more complex information networks visually.

If you have not visited wefeelfine.org yet, then do so immediately..

And if you haven't visited TED, go there even quicker.

Monday 22 September 2008

Back "on topic" with analysis and design!

After yesterday's "off-topic" posting on the inspirational impact of "Where the hell is Matt?", I want to return today to something more related to the central topic of this blog - business analysis and software engineering; I listened to a podcast on the way home this evening. It was a cast from the pm411.org project management forum (http://pm411.org/2008/09/21/podcast-episode-036-mindmapping/) and the topic covered was mindmapping.

I will be honest - usually I don't like the pm411.org cast series; I find them slow moving and limited in content. This week's cast was no exception, but it was interesting in that it got me thinking about how I used to use mindmaps to structure different levels of interrelated information:

Used right, the multi-dimensional representation of information in a mindmap allows you to build an entire requirements document. You start with an informal capturing exercise, relating the information as it comes from the stakeholders. With the right tools you can label and map in the stakeholders too (it is just a question of labeling the lines or nodes with the appropriate tags).

I used to use visio, but that got a little too much like hard work so I moved to mindmanager (which is actually discussed in the podcast). The more you add to it the richer the network becomes. With more advanced tools I am guessing that the structure of the data can then be extracted and used in (for example) specification documentation.

A colleague introduced me to www.mindmeister.com recently. It is free to use and has some nice import/export functions as well as integration with various browsers and other applications (though I haven't played around with them yet). I have been using it for holiday planning, but it is more than sufficient to handle more complex maps!

It occurs to me now that I have probably missed an opportunity to use this simple technique - believe me, I know this sounds trivial, but I guess I am getting rusty and have forgotten some of the basics! - to identify dimensions and structures in interrelated information sets and then to build off of them throughout a project - it is easy to want to jump into more structured requirements hierarchies, flowcharts, sequence diagrams and domain modeling activities.

I am going to try it out again in the next project initiation phase I am involved in to see how much it really adds to the more formal deliverables.

Sunday 21 September 2008

Where the hell is Matt?

I just stumbled across the "Where the hell is Matt" website. It is a really simple idea - a guy travels the world and dances like a fool in front of famous landmarks. It appears, however, that this guy has turned into a phenomenon. He has sponsors and has extended his dance to include locals from all the places he visits.

The result is a really positive example of the internet connecting people (the phrase is a little trite, I know, but it really is appropriate here). Amazingly, if you enter "Matt" in google.com this is now the top result. Check it out!


Where the Hell is Matt? (2008) from Matthew Harding on Vimeo.

Saturday 20 September 2008

Some academic resources are really practical

Having graduated almost a decade ago (though, believe me, it doesn't feel that long!), I have developed a healthy scepticism for the applicability of what one learns at university. That said, I am amazed at how seldom academic resources are used in professional training and career development programmes - it seems to me to be a wasted opportunity.

Ever since MIT opened up its course-materials to the general public a few years back, the number of schools offering high quality learning resources for free online has exploded. Predictably enough, this started with the business schools, but it now covers pretty much all disciplines.

And it really isn't just about collections of course notes poorly transcribed into powerpoint (although there is plenty of that too!). There are podcasts, video lectures, reading lists and even some interactive elements.

Now of course this doesn't necessarily compete with the best of the subscription based learning sites (either distance learning universities, or private organisations like SkillSoft), but then again, it is free!

Below I have put together a selection of some of my favourite academic sites:
  • MIT - one of the frontrunners, MIT offer mostly written material, but also some multimedia courses across all disciplines.
  • LSE - this a specialist podcast feed from the Information Systems and Innovation Group in the Department of Management. As you would expect the LSE faculty always have some interesting things to say.
  • Open University's openlearn - pretty much every discipline, mostly written course notes, but really well presented.
  • Berkeley - all kinds of disciplines and lots of videocasts and podcasts - I am particularly enjoying the first year undergraduate podcasts on "European civilisation from the Renaissance to the present"; you can just imagine the classroom from any number of movie representations of US top colleges!
  • INSEAD - the knowledgecasts are informal interviews with the professors and industry leaders and at 10-15 minutes a piece are easy to digest!
Hope this is interesting for somebody out there. In a later post, I plan on revisiting this topic from a more professional perspective - the keywords being software engineering and YouTube ;-).

Monday 15 September 2008

Peter Drucker & Agile

I just spent a delightful weekend in Scotland. Having travelled via Heathrow, I was, of course, delayed by several hours. This gave me a chance to revisit one of my favourite books of all time - "The Effective Executive" by Peter Drucker.

I have to admit, I don't like the title - most people are put off, thinking that it is only a book for wannabe CEOs when in reality it is about how to work effectively at all levels (Drucker himself defines the executive as pretty much every knowledge worker). But that is the only criticism I have of this book.

What is his key advice?
  • Focus on one (maximum two) things at a time.
  • Prioritise the item you are working on based on the impact it will have on the company (i.e. business value).
  • Know what you spend your time on and manage your time agressively.
  • Focus on opportunities and on the impact that you can and others make to the organisation.

The book was first published in 1967 and reads in many ways like an agile approach; it is refreshing to reflect on the fact that all of this agile stuff really is just a continuation of management practices that have been recommended for years. It is simply the IT discipline that is finally maturing and catching up with other disciplines.

If you haven't read it already, then go out and buy it - it is a book you can read in a few hours. There probably won't be any real new ideas if you have read anything about effectiveness (or indeed agile and/or lean management), but Drucker puts it together really well (there is a reason why he is the grandfather of modern management!).

Thursday 11 September 2008

Hulu.com

I just read an interesting comparison of Hulu.com and mediaflo at telco.net:

http://www.telco2.net/blog/2008/09/hulu_and_mediaflo_visions_of_a.html

It refers to Hulu.com (advertising driven, media giant owned online distribution) as the kind of site Dad would have liked. I guess I always was a bit of an old-fashioned kind of guy - I think the site is fantastic.. at least if you have an IP-address in the US (nudge, nudge, wink, wink). It has all the latest shows from a couple of big players and some real chestnuts from yesteryear (geeky sci-fi fan that I am, I have been enjoying the reruns of Babylon 5!).

I hadn't come across Mediaflo until today, so I will be checking that out in the weeks to come and will post what comes of it.

Either way, it just goes to show that the optimist in me was right - high-quality free to the consumer content online is making a comeback.

Wednesday 10 September 2008

Business analysis basics - library

Over the last few years I have collected a list of key books that I think provide a basic primer for the business analysis discipline - it is a mix of software engineering, user experience, business administration and psychology. It can be found at the following link on Amazon:

http://www.amazon.co.uk/Business-nbsp-Analysis-nbsp-Basics/lm/RLA7LQ1I97H2W/ref=cm_srch_res_rpli_alt_2

Enjoy!

Tuesday 9 September 2008

Waterfall2006

In the last few days I have been frequently reminded of the challenges of implementing agile processes in large projects. The principles and basic structures feel right, but getting the details to work is a long-term process. I have fortunately found an alternative in the process model that was reinvigorated at a conference way back in 2006. Check it out at http://www.waterfall2006.com

;-)

Monday 8 September 2008

The Andon line and agile

I read an interesting article this evening on the use of the lean practice of Andon systems and their applicability to agile projects - Andon is a manufacturing term refering to notification systems (at least that is what wiki says!). When a factory worker identifies an issue that will cause a problem meeting quality demands, or similar, down the line, he pulls a cord and a problem solver literally runs to him to resolve the issue. In many ways, the agile practice of impediments resolution through the daily scrum and the scrum-master role is quite similar.

Once again, the parallels between general lean-management thinking and the software development world are striking. Slowly people are beginning to understand that software development may be special in some ways (more to follow on that topic!), but that standards and practices developed for other environment really can be applied to improve results! It is about time!

The (short) article can be found at: http://pm411.org/2008/09/06/how-to-avoid-stopping-the-line-on-deliverables/

Sunday 7 September 2008

Documenting a business model

I am always interested in finding good ways of documenting/ explaining/modeling/translating business models (delete as appropriate, depending on your understanding of the role of the business analyst ;-)). A colleague pointed me in the direction of Alex Osterwalder. He has created a nice framework for thinking about business model, with a focus on identifying areas for innovation.

I have to be honest; I haven't really got to grips with the details of his approach, but from first examination it feels like it is a good baseline. Hopefully, I will get a chance in the coming months to try it out myself - more to follow on that here!

Here is a taster, but there is loads more available at Osterwalder's own blog, or on www.slideshare.net (a wonderful source of interesting presentations!):

Saturday 6 September 2008

Practical science

Having an educational background in the dreaded "mickey-mouse" world of business administration and working in an environment that is overwhelmingly populated with scientists and engineers, I am often reminded of how little I know about the world around me.

It is easy to develop a view of knowledge based on your work; I am (amongst other things) an analyst in the telecommunications industry and know a fair bit about how to design and build software applications. Despite this I know virtually nothing about how the world works.

This is, somewhat paradoxically, one of the reasons why I enjoy working in the consulting industry - there are so many interesting smart people from all walks of life who have a very practical understanding of why things happen in the real world to keep kicking me into thinking about stuff outside my work environment!

Why am I writing this? I was moved to reflect on what I know and don't know by a posting on www.ted.org by an educational consultant, previously from the BBC, showing how little we know and how much this has to do with our educations.

I suspect it is true for large portions of the population (myself very much included). It is a reminder to me how important it is to stay inquisitive about the mundane and to continually ask myself simple questions. And it is also a reminder to me of why I like working with so many smart and practical people from so many varied backgrounds. Thank you once again TED!

Here it is.




Friday 5 September 2008

Just another blog for kicks

I have been toying with the idea of writing a blog for a while. I even got as far as creating the profile on blogger several times before, but somehow could never bring myself to actually publish anything - after all what do I really have to say and why would I put it online?

Frankly, I still don't have a good answer to either of those questions, but I feel like giving it a go regardless. That is why "Just another blog" seems to me the most appropriate title for this page.

I have a vague desire to publish some things
  • about the industry I work in (IT in the telecommunications world),
  • about the kind of work that I do (consultancy, analysis, design, project management and the like)
  • and about what interests me online (I must confess to having become slightly obsessed with podcasts, vodcasts and feeds of all kinds and most recently with www.ted.org, perhaps the most fantastic source of *consistently* interesting ideas out there).
It is , however, equally possible that I might end up writing about the trials of living as an englishman in Germany, or on my next holiday.

It is odd, but despite this being a theoretically public forum, it feels more like an opportunity to write for myself (indeed that is probably what it will be!) - something I always enjoyed doing as a child, but somehow I got out of the practice.

Well, we will see where this takes me. Thanks for reading.

Welcome to just another blog.