Here is a link to a recent info graphic on sustainable change from the Katzenbach institute at Booz.
I find the numbers on the chart about success factors/inhibitors plausible and unsurprising, with one exception:
67% of those surveyed felt that corporate change programmes had a positive impact.
I find that remarkably high, given the level of scepticism that so many people have about such initiatives in my experience.
It gives support to the idea that people are more open to change than is generally assumed... As long as the change is culturally feasible within the organisation's context and comes with appropriate justification and explanation.
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